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About Us

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Neighbourhood IT North Shore Sydney Team

Who We Are

We are located in the North of Sydney near Pennant Hills and have been supporting business and families for over 20 years. Many of our customers have been with us for over 15 years and we have seen their business and families grow.

Our long term relationship enables us to really understand your long term needs, not just one off technical fixes. Our normal coverage area is North of the harbour from Chatswood to the Hawksbury.

We do visit customers further afield, by request, as well as many who have moved way. We have remote business customers located throughout Australia and support their staff when traveling interstate and  internationally.

Our Philosophy

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Do It Right

Our engineering mindset means we have a bigger picture in mind and focus on doing things right. We don’t cut corners or take risks so that your family or business is served in the short and long term.

Value Based

Our approach is always value-based – this means you benefit from our specialist expertise and cutting edge equipment.

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Customer First

Our highly responsive approach means you can always rely on us – we’re there when you need us. We only do what’s right for you and your business or family – there’s no one-size-fits-all approach with our advice and solutions.

Genuine Locals

We’re part of the North Shore community. When you work with us you’re dealing with real people who are locals. We’re not far away from wherever your home or business is.

Keep It Simple

You can rely on us for plain language advice, not technical jargon. We provide solutions that deliver the results you’re after. We believe in technology that makes your life easier, not
more complicated.

Our Team

Computer and IT Support Services Neighbourhood IT - North Shore Sydney
Laurence Taylor
Director & Corporate Support

Founder and head of Neighbourhood IT. Laurence loves nothing more than creating success for clients through technology solutions that make life and business better. Laurence’s business acumen and technical expertise stem from 40 years professional experience in the technology industry.

Computer and IT Support Services Neighbourhood IT - North Shore Sydney Darren Joosten
Darren Joosten
Systems Engineer

Darren is a Systems Engineer, plying his considerable technical expertise in the repair centre and onsite support. He is part way through his IT studies. Darren joined Neighbourhood IT in 2014.

Computer and IT Support Services Neighbourhood IT Repair Centre Manager Henry Zaragoza
Henry Zaragoza
Repair Center Manager & support specialist

Henry loves getting hands-on with tech, and is incredibly talented at creating hardware and software magic. Henry’s formal qualifications include BSc (Computer Engineering) from the Central Colleges of the Philippines.

Neighbourhood IT - Head of Finance Katherine Taylor
Katherine Taylor
Head Of Finance

Katherine manages the finance side and keeps the team organized.

Neighbourhood IT North Shore Sydney Technician

We’re your local computer technicians for affordable IT support across the Sydney North Shore.

What Our Clients Say

I have been a customer of Laurence and his team for approx. 15 years now and they always have a quick response and fix to any problems that arise. Totally satisfied. Great work. Highly recommended.
Peter Bryan
Peter Bryan
Henry from Neighbourhood IT is always very friendly and prompt, solving any issues straight away.
Cathy Hopkins
Cathy Hopkins
Excellent service, friendly and helpful, solved our IT issues. Highly recommend.
Libby C
Libby C
My laptop's hard drive gave up the ghost and I needed to get back online. Darren from Neighbourhood IT diagnosed the problem and discussed with me options on how to remedy the situation. I picked up my laptop this afternoon and I'm back up and running.Thank you to Darren for his expertise and great customer service. I've found my IT Service provider.
Ben de Leon
Ben de Leon
Neighborhood IT have always been very efficient with sorting my business tech out as I am so computer illiterate. Henry is efficient and explains things simply, I would highly recommend them for any other business or personal needs.
Lara Watt
Lara Watt
What a great group of Technical persons in solving in my case computers. The ability of my Technician Henry to find a problem and describe the issue was certainly the way of knowing I have the right person to fix it. Henry arrived on time, found the issue quickly and returned my computer in a much better state than before,
Daryl Rickards
Daryl Rickards
Neighbourhood IT Service Areas

Get In Touch

Supporting familes, professionals and businesses across Sydney’s North Shore.