Cybersecurity Solutions You Can Trust

Protecting individuals, families, and businesses from online threats.

Committed to Your Safety

Our mission is to empower individuals and businesses to thrive in the digital world without fear. We believe everyone deserves to feel safe and secure online, and we’re dedicated to making that a reality.

At Neighbourhood IT, we’ve been serving the North Shore community for over 25 years, providing expert IT solutions and cybersecurity services to individuals and businesses. We’re not just another faceless corporation – we’re your neighbours, and we’re invested in the safety and well-being of our community.

Whether you’re a family protecting your home network, an individual securing your personal devices, or a business safeguarding critical data, we’re here to help. We’re passionate about making technology work for you, not against you. That’s why we offer straightforward solutions, jargon-free advice, and personalised support to meet your unique needs.

How We Can Help

Protect Your Home & Family Online

Home Network Security

Did you know that even your smart refrigerator could be a gateway for hackers? It’s true! Today, everything from your laptop to your thermostat is connected to the internet, making home network security more critical than ever. We’ll secure your home Wi-Fi network and all your connected devices, protecting your family from online threats like hackers, viruses, and malware.

Device Protection

Your devices hold your digital life – photos, memories, financial information, and more. Don’t let a virus or malware compromise your precious data. We’ll install and maintain internet security software on your computers and laptops, keeping them safe from cyberattacks.

Online Safety Training

The internet can be a wild west, especially for kids. We’ll provide personalised training to help you and your family stay safe online, covering topics like creating strong passwords, spotting phishing scams, and navigating social media safely.

Safeguard Your Business from Cyberattacks

Identify Your Weak Spots

Our vulnerability assessments scan your systems and applications for potential security holes, helping you proactively address weaknesses before they become a problem.

Vulnerability Assessments

We’ll conduct comprehensive assessments to identify weaknesses in your IT infrastructure, providing you with a clear picture of your security posture and actionable recommendations for improvement.

Data Breach Response

A cyberattack can cripple your business. In the event of a data breach, we’ll act quickly to contain the damage, recover lost data, and implement measures to prevent future incidents, minimising downtime and protecting your reputation.

Recover from Scams & Protect Your Data

Malware/Virus Removal

If your computer is running slow, displaying strange pop-ups, or behaving erratically, you might have malware. We’ll identify and remove any malicious software, including viruses, spyware, and ransomware, restoring your system’s performance and protecting your data.

Data Recovery

Accidentally deleted an important file? Or lost data due to a cyberattack? Don’t panic! We can help you recover lost data from various devices and storage media.

Forensic Clean

If you’ve been the victim of a cyber scam, we’ll not only clean your system but also provide you with a detailed forensic report for your bank or insurance provider, helping you navigate the aftermath of the attack.

Identity Theft Protection

Identity theft can be a nightmare. We’ll help you protect your personal information and take steps to mitigate the risk of identity theft, safeguarding your financial security and peace of mind.

Ready to secure your digital world? Contact us today and let us help secure your devices.

Common Signs You Need Cybersecurity Help

Is your computer running slower than usual? Have you received suspicious emails or clicked on a link? Are you worried about the safety of your online accounts? These are just a few signs that you might need professional cybersecurity help. Other common indicators include:

Frequent computer crashes or freezes
Unexpected pop-up ads or error messages
Changes to your browser homepage or settings
Unfamiliar programs or files on your computer
Unusual activity on your online accounts
Difficulty accessing your files or data

If you’re experiencing any of these issues or have concerns about your online security, don’t hesitate to contact us for expert help.

Why Choose Neighbourhood IT?

Partner with Neighbourhood IT and experience these advantages:

What Our Clients Say

“Neighbourhood IT are absolute whizzes at what they do. Everything they’ve recommended has been perfect”

“As I’m a self-confessed technophobe, Neighbourhood IT has been absolutely indispensable over the years.”

“I can’t recommend Neighbourhood IT highly enough for their business acumen, technical expertise and customer service.”

Neighbourhood IT Pty Ltd

4.9

I have been a customer of Laurence and his team for approx. 15 years now and they always have a quick response and fix to any problems that arise. Totally satisfied. Great work. Highly recommended.

Peter Bryan

Henry from Neighbourhood IT is always very friendly and prompt, solving any issues straight away.

Cathy Hopkins

Excellent service, friendly and helpful, solved our IT issues. Highly recommend.

Libby C

My laptop's hard drive gave up the ghost and I needed to get back online. Darren from Neighbourhood IT diagnosed the problem and discussed with me options on how to remedy the situation. I picked up my laptop this afternoon and I'm back up and running.Thank you to Darren for his expertise and great customer service. I've found my IT Service provider.

Ben de Leon

Neighborhood IT have always been very efficient with sorting my business tech out as I am so computer illiterate. Henry is efficient and explains things simply, I would highly recommend them for any other business or personal needs.

Lara Watt

What a great group of Technical persons in solving in my case computers. The ability of my Technician Henry to find a problem and describe the issue was certainly the way of knowing I have the right person to fix it. Henry arrived on time, found the issue quickly and returned my computer in a much better state than before,

Daryl Rickards

Frequent Asked Questions

What types of cyber threats should I be worried about?

The cyber threat landscape is constantly evolving, but some common threats include malware (viruses, spyware, ransomware), phishing scams, hacking attempts, and data breaches. These threats can affect individuals, families, and businesses, compromising personal information, financial data, and sensitive business information.

How can I tell if my computer is infected with malware?

Common signs of malware infection include slow computer performance, frequent crashes or freezes, unexpected pop-up ads or error messages, changes to your browser homepage or settings, unfamiliar programs or files on your computer, and unusual activity on your online accounts. Don’t try to tackle malware alone – contact Neighbourhood IT for expert malware removal and system cleanup.

What should I do if I think I've been a victim of a cyberattack?

If you suspect you’ve been targeted by a cyberattack, it’s crucial to act quickly. Disconnect your computer from the internet, contact your bank or financial institution if you suspect any financial information has been compromised, and report the incident to the relevant authorities. Then, get in touch with our cybersecurity experts at Neighbourhood IT. We can help you assess the damage, remove any malware, recover lost data, and implement measures to prevent future attacks.

How often should I update my antivirus software?

It’s crucial to keep your antivirus software up to date to ensure it can protect against the latest threats. Most internet security programs have automatic update features, so make sure this feature is enabled. It’s also a good idea to run regular full system scans to detect and remove any potential threats.

What is the best way to create a strong password?

A strong password should be at least 12 characters long and include a mix of uppercase and lowercase letters, numbers, and symbols. Avoid using personal information or common words in your password. Consider using a password manager to help you generate and store strong, unique passwords for all your online accounts. For added security, enable two-factor authentication whenever possible.

Why should I choose Neighbourhood IT over other cybersecurity providers?

We’re not just another faceless tech company. We’re your neighbours! Neighbourhood IT has been serving the North Shore community for over 25 years. We offer friendly, personalised service, straightforward solutions, and a genuine commitment to our community’s well-being. We’re here to make technology work for you, not against you.

How can I protect myself and my family on social media?

Social media can be a great way to connect with friends and family, but it’s important to be aware of the potential risks. Be cautious about what personal information you share online, be wary of suspicious links or messages, and teach your children about online safety. We can provide you with the knowledge and tools to navigate social media safely and responsibly.

02 9481 7309